Web Design Singapore Frequently Answered Questions

FAQ Pricing & Payment

We do require a 50% deposit before we start building your website. Before you sign up, basic consultations will be free of charge, including a proposed sitemap and moodboard by our experts.

As our prices are extremely competitive, we require a 50% deposit to be made in advance, so that we can provide our customers with premium services and resources. After that, we’ll kickstart the first phase of your web design project. The rest of the payment is to be made before we hand over the website to you. 

For more details on our workflow and payment schedule, view our How to Get Started section.

Don’t worry, we have options for customers who have an existing web domain or hosting. Depending on your preference, we’ll design your website within your domain and hosting at a discounted price, or provide domain transfer and hosting services.

Yes. Domain ownership costs $20 to $60 a year, while web hosting costs $120 to $200 a year after the first complimentary year.

Hosting and domain is a mandatory service for your website to remain live, whether you build the website yourself or have it built by a web agency. You are free to renew the hosting or domain service yourself through any of the web host or domain registrars of your choosing. But to make the process hassle-free, we’ll notify you 2 months prior to renewal of the service and we’ll even help you with renewing it.

FAQ Getting Started

All our websites are custom-made and built from scratch exclusively for you. While other web design companies might take a few months, we aim to take no longer than 3 weeks (For informational websites) and 8 weeks (For E-Commerce , LMS and Multilingual Websites) to custom-build your website after your deposit is made.

Not much! All you need to do is get in touch with us and we’ll provide a short questionnaire for you to fill up. You can also find it here.

This will help us understand your business or brand to start doing up a quotation for you, including free sitemap and moodboard development. Should we require anything else from you, we’ll guide you throughout the whole way so you’ll always know what to prepare and expect.

Don’t worry, we have options for customers who have an existing web domain or hosting. Depending on your preference, we’ll design your website within your domain and hosting at a discounted price, or provide domain transfer and hosting services.

Simply contact us by filling up and submitting your request through the web design questionnaire. We’ll get back to you within 1 business day. Alternatively, contact us through our live chat (at the bottom right of your screen) and our agents there will get back to you instantly.

FAQ Additional Features

Yes, we do build E-Commerce websites. Please contact us for further details.

Yes, we do build websites with membership and customer login functions. Please contact us for further details.

Yes, we do build multilingual websites. Please contact us for further details.

No, we do not. We build every website from scratch, customised to your requirements. We strongly believe every website and every business is unique and should reflect that. Take a look at our web design process here.

All of our websites are built on WordPress. WordPress powers 34% of all websites in the world, including top global companies, such as Facebook, Sony Music and Microsoft, just to name a few. This means that you’ll be able to find support for your website easily, as most web development agencies use WordPress. 

Think about it this way. If you choose a web agency that’s not using WordPress, your website will be stuck with the company for life, even if they provide a bad service. If there is a problem with your website, they are the only ones who can solve them. If these web agencies close down, chances are – you’ll not likely find support for your website anywhere else.

SSL stands for “Secure Sockets Layer”. It’s an essential security component for all websites. You might have seen websites with a padlock on the left of their URL or those with a “Not Secure” label. The padlock is what websites with SSL show as a mark of assurance.


We provide free SSL for all our websites.


It encrypts and creates a secure connection between your website and your visitors, and prevents hackers from reading any sensitive information (i.e. credit card information and personal particulars) that is submitted to your website. Google also encourages the use of SSL and it has long been one of the factors affecting your rank on Google Search.

With our Custom Content Management System Upgrade, you have the power to easily edit your content on your website. Get on your dashboard, edit your content on the go, even with your mobile, all without needing to download a single app. You’ll never have to pay to edit your content again.

Find out more about out Custom CMS Upgrade here.

We typically provide up to 10 corporate or business emails in our packages. You can however tell us if you require more. The business emails can be customised to your preference, i.e. enquiry@yourdomain.com or tom@yourdomain.com.

A mobile responsive website is a website that’s viewer and user-friendly on all devices – desktop and mobile. If you’ve seen websites on your phone that look weird and require you to zoom in to read it, you’ll know how important mobile responsiveness is. As we expect all websites to be mobile responsive, we provide mobile responsive services for all websites we design. 

A website that’s not mobile responsive typically looks horribly distorted and uneven on mobile devices. Websites that were made just for mobile devices look mostly out of place and dysfunctional on desktop. We ensure to design your website professionally for desktop, mobile and even tablet users.

Learn more about how we make your websites mobile responsive here.

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